Terms & Conditions

Upon being commissioned to undertake the Property Management of your property, dependant on your chosen level of service, all or parts of the services outlined below will be undertaken by JG Property Management.

Services to the Landlord(s)

Inventory Report – An extensive report outlining both the internal and external condition of the property with comprehensively details of the contents. It is an impartial and professional compilation to protect the property, furnishings and fixtures from loss, damage or negligence from future tenants. It is recommended that an Inventory be prepared prior to letting the property, not only to maintain asset value, but also to ensure high levels of occupancy and tenant satisfaction. An Inventory gives clarity to the relationship and makes certain that there is no dispute as to the contents of the property or their state, thus avoiding time consuming and potentially costly disagreements. We make the necessary arrangements for this highly specialized service using experienced inventory clerks. The report is compiled to a high standard of presentation that is both comprehensive and easy to understand.

Check- out Reports – Completed at the end of occupancy in conjunction with the initial Inventory completed. An unbiased, thorough report on completion of tenancy. This will highlight damages, loss or negligence sustained during tenancy to enable owners to charge and recoup monies accordingly.

Inspections And Reports - JGPM will carry out regular internal and external inspections of the property and forwarding reports. This ensures the property is well maintained, as well as detecting any minor maintenance issues that may arise. We aim to provide the landlord with an up to date picture. Such visits enable us to monitor the performance of tenants in respect of their contractual obligations and also allow the tenant to communicate direct with us ‘on-site’ should they have specific requests or queries with their accommodation or tenancy. We will foster goodwill through a close relationship with the tenants but in the event of a breach by the tenants, we will advise on an appropriate course of action. Following each visit we will submit a brief report to the landlord highlighting any irregularities, defects or problems. This will include reference to the current condition of the property and comments with regard to any recommendations or tenants requests. These visits should not be relied upon to pick up any structural defects.

Contact Available - 24Hr Availability to our property management division for your tenant if a problem arises outside business hours.

Maintenance - This service is available for properties after the expiry of the contractor’s warranty. When maintenance is required, we arrange for the work to be carried out in a professional manner and closely monitored by us to ensure quality of work and minimum inconvenience to you and your tenant. Instances where, due to lack of time or unusual circumstances, it has been unreasonable or impracticable to obtain prior instructions, necessary work will be undertaken without prior reference to the proprietor up to an agreed value, funds permitting. This expenditure will be consistent with good estate management.
Note* A Maintenance fund will be held to act as petty cash account for each property .New properties a fund of AED 1500 for the first year followed by a minimum of AED 3500

End of Tenancy Clean of the Property – Details of the work include,

• Collect all rubbish from the garbage bins, replenish the bins with new bags.
• Clean rooms – thoroughly clean and dust all furniture, window sills, skirting boards, dado rails, picture frames, electrical appliances, light switches and door handles
• Kitchen – clean, de-scale, damp wipe, polish and sanitise thoroughly throughout including sink area, counter tops, interior and exterior of all cupboards, drawers
• Sweep and damp mop clean the hard floor area. Vacuum clean carpet areas
• Bathrooms – clean, de-scale and sanitise thoroughly throughout including basin, toilet, bath, shower, bidet, tiled surfaces, counter tops, shower screens, shelves, mirrors, extractor fans, walls and floors
• All appliances including fridge, freezer, oven, grill, hob, extractor fan, washer/dryer, dishwasher, microwave, toaster etc. Clean and tidy all utensils, crockery and cutlery
• Window cleaning inside and out where accessible

Welcome Pack – A token gesture to all new guests on arrival. Contents include, Coffee and Tea sachets, Milk and Sugar portions. Bottle of mineral water and a small flower and compliment slip.

ADDITIONAL SERVICES AVAILABLE FROM JG PROPERTY MANAGEMENT, Not included in services

Linen Supply Conducive to Property requirements - Once instructed, JGPM will provide the linen required, plus adequate stock levels for laundry purposes. Details of stock are detailed in table below. Prices available on request

Laundry Service – Dirty linen to be collected from the property at agreed intervals to suit your requirements. Linen to be washed and pressed before being returned to assigned stowage within property. Linen includes bed sheets, bath towels, hand towels and bath mats.
*Note Linen provided by JGPM

Door Access Systems - Each property can be fitted with their own combination door system allowing access to the property to authorized person(s) in possession of the unique security number. The fitting will be conducted causing minimum effect to the door of the property replaces the existing door handle. . Prices available on request

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